By Victor Assad. Are you the type of leader that loves to provide positive feedback? Or, are you the type who prefers to tell people what they did wrong? Long-standing research shows that the leaders who provide positive feedback more often than negative, at a 5:1 ratio, have teams that perform better, are more [...]
Behaviorism has long taught us that immediate and direct feedback is critical to reinforce the behaviors and outcomes we want. It has been the source of breakthrough books on leadership, such as the One-Minute Manager. But too much of a good thing can also be detrimental. Long-standing research shows that employees have adverse emotional [...]
This is a year to forget. In 2020, we have witnessed more Americans die from the pandemic than many of our wars combined, more unemployment than the Great Depression, social and racial unrest with severely divided politics that we have not seen since 1968. However, on this Thanksgiving, we have the power to be [...]
