Office-centric design relies on the serendipitous “water-cooler” moments to drive innovation. In fact, organizations still reference this as the primary reason to return employees to the office. The Gartner survey showed that HR leaders believe synchronous work – individuals working together whether in-person or virtually – is most critical to drive innovation. But Gartner data shows that asynchronous work is just as important to achieving team innovation.

“Intentional collaboration democratizes access to all modes of working – focused not just on location, but time-spend – and is inclusive of both business and employee needs,” said Ms. Cambon. “Progressive organizations are relying less on innovation by chance, and more on innovation by design. Among employees whose organizations have high levels of intentional collaboration, 75% also report having high levels of team innovation.”

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