How to find the sweet spot between micromanaging and too hands-off?

2021-02-02T05:51:05-08:00

Behaviorism has long taught us that immediate and direct feedback is critical to reinforce the behaviors and outcomes we want. It has been the source of breakthrough books on leadership, such as the One-Minute Manager. But too much of a good thing can also be detrimental. Long-standing research shows that employees have adverse emotional [...]